KCS pride ourselves on the speed of our turn arounds for repairs and we very rarely say no to customers. If parts are not in stock at our warehouse and are not available locally then we try to ensure next day repair is aimed for.

KCS have a wide range of fully qualified and highly skilled, long-term Engineers who are all evenly based around Kent. We also have trainees and assistants supporting engineers who join each other for spares delivery and to provide assistance.

All our engineers have vast experience within the catering industry and have worked for national manufacturers and or many large service companies. They are enhanced DBS checked and have photo IDs sent to all our customers.

Our Engineers undergo continuous training and we are continuously examining the many health and safety procedures that need to be undertaken with a strict working policy in providing safe service to all our clients.

KCS COVERS THE WHOLE OF KENT

OUR SERVICE AND MAINTENANCE ENSURES:

- Quality workmanship by fully trained engineers
- Guaranteed rapid responses
- Regulatory compliance to miminise breakdowns
- Free no obligation quotations and advice for all recommended repairs/maintenance
- Better return on your catering investments
- Access to a large stock of new and reconditioned equipment provided by us

ALL OUR STAFF AND CLIENTS ARE KENT-BASED

Our engineers have a shift rota system in which some are given scheduled work, and some have later starts to accommodate the end of day calls. Our vans carry a vast amount of stock and all our vehicles have trackers fitted.

Our engineers are equipped with iPads so they can create instant electronic worksheets to be sent to our office. They are also equipped with smartphones for immediate parts identification and for keeping in regular touch with our office and warehouse staff.

TESTIMONIALS

“I have been working with KCS for over 10 years and I have total confidence in them from planning projects, purchasing equipment to maintenance and service support. The Team at KCS are always very professional. They work with their clients to fulfill their briefs and to achieve the best possible results at all times. Managing Director, Tony Irwin is a great credit to his profession and an inspiration on how to run a business through sheer hard work Their Sales Manager, Paul Simpson CFSP has been particularly helpful with planning projects and we wish to thank him very much for his time and vision as well”

THE KING'S SCHOOL, CANTERBURY ANDY SNOOK - HEAD OF CATERING

"KCS have been one of our catering equipment companies for a number of years. The services they provide to their customers are excellent and professional. Whether it is servicing, providing a new piece of equipment, installs, equipment breakdown, full kitchen designs or a canopy clean. The company has a wealth of experience and nothing is too much trouble. There is a great team at KCS and I would recommend all the services they offer”

KENT COUNTY COUNCIL TRACY DAVIS - CATERING CLIENT SERVICES MANAGER

“Over the past 8 years we have used KCS Sheerness and they have been absolutely superb in dealing with any extreme demands. I would have no hesitation in recommending this company at any time”

KENT COLLEGE ENTERPRISES RUTH CAREY - CATERING MANAGER

“Having used KCS for a couple of years, we asked them to refit a whole kitchen for us. A lot of projects overrun during the summer but I have to say ours was completed on time with no problems. All their work is always first class. We are really pleased with everything they have done for us and we look forward to working with them in the future”

THE CONTRACT DINING COMPANY TRACEY SPELLMAN - OPERATIONS DIRECTOR